REFUND POLICY
At VARNEXO, we want you to be happy with your order.
Returns
You can request a return within 7 days of delivery if:
- You received a damaged or defective product.
- You received the wrong product.
- The product is significantly different from what was shown on our website.
Products must be unused and in their original condition and packaging.
How to Request a Return
Contact us within 48 hours of receiving your order with:
- Order number
- Your name and phone number
- Photos/videos showing the problem
Please contact us before sending anything back.
Refunds
After we receive and inspect the returned product, we will confirm whether your refund is approved.
Approved refunds will be sent through the available payment method. For Cash on Delivery (COD) orders, we may ask for your bank or mobile wallet details.
Return Shipping
If the product is damaged, defective, or incorrect due to our mistake, VARNEXO will cover the reasonable return shipping cost.
For other approved returns, the customer may be responsible for return shipping.
Non-Returnable Items
We do not accept returns for products that have been used, damaged by the customer, altered, or returned after the return period.
Contact Us
Email: varnexo.store@gmail.com
WhatsApp/Phone: +92 3324459689
VARNEXO reserves the right to update this policy when necessary.